TERMS & CONDITIONS
MANTRAILING & SCENTWORK
1. Laura Kirk is a qualified Mantrailing Instructor. Attending introduction workshops or training sessions does not qualify you to work as a Mantrailing Instructor. Laura Kirk is also a recognised Scentwork UK Trainer, SWUK Judge and Trial Manager. Attending training courses or workshops does not qualify you to work as any of the above.
2. Sniffer Paws NI - Mantrailing and Scentwork does not accept responsibility for any injuries, damages or loss of property for you or your dog/s while training with us.
3. Mantrailing is an outdoor sport, you must come with the equipment to keep yourself and your dog/s safe in all weather conditions.
4. Payments for workshops, training sessions and special events are non refundable and non transferable. No shows will result in the loss of payment and will not be carried forward. All fees must be paid at the time of booking, places are only secured when full payment is received (and if required a new client form completed).
5. All dogs must be kept on lead and under control at all times, either with the use of a flat collar or harness. No choke chains, prong collars or anti bark collars are allowed at workshops/training sessions/classes.
6. If your dog is reactive and needs space, please come and speak to us prior to removing your dog from the car. This is to ensure that the space is provided in a responsible manner.
7. Photographs and videos will be taken during class, to be used for client feedback and also for marketing/social media purposes. The photos will be focused on the dogs but occasionally there may be images with owners in the background. If you prefer not to be photographed/recorded please let us know at the beginning of the workshop/session.
8. Should workshops/training sessions/classes need to be cancelled due to severe weather warnings or illness, they will be rescheduled to a later date. Clients will be notified by text and/or email with as much prior notice as possible. Please check your contact points prior to leaving for the venue, especially in bad weather.
9. On rare occasions, venues may need to be changed. Clients will be provided with as much notice as possible prior to the event.
10. We reserve the right to refuse training to anyone.
​
Non Competition Clause
Any individual participating in introduction courses, seminars, workshops, instructor courses, training or any other services that are offered by Sniffer Paws NI, agrees not to conduct/hold/offer such or similar, to the general public or another business or third parties within 100 mile radius of SPNI locations. This includes Mantrailing/Tracking introduction courses, seminars, workshops or training within two consecutive years after the event. ONLY with the written consent can this agreement be changed
​
Refund policy
No refunds will be given on any bookings related to Sniffer Paws NI (SPNI) and any 3rd parties hosted by SPNI.
If you cannot attend a session and give Laura more than 7 days notice of the cancellation then you will be offered credit towards another session to be booked via the website.
You may sell your space on an event to another person if you cannot attend, and can advertise this via the private group or any platforms you deem appropriate.*
If the event is cancelled by SPNI then you will receive a refund or a place on a rescheduled event.
All deposits are non refundable, you are not eligible for a refund or transfer of the monies sent as a deposit. If you do not pay the remaining balance for that event prior to the due date then you loose your space on that event and SPNI have the right to fill your place.
*If you cancel your place on an event and this results in the event not going ahead you are not entitled to a refund.
WALKIES DOG WALKING
1. All clients will be deemed to have accepted Walkies terms and conditions (as laid out here) on completion of a new client form.
​
2. Walkies will not confirm any booking until a consultation has been carried out with the client.
​
3. Full payment for services (agreed either at time of booking or subsequently) is to be made within 7 days of receipt of invoice or, by the date specified on the invoice (for dog walking clients) via cash, cheque or bank transfer. If payment is not made within this time 2.5% of the total bill will be added for each day that payment is overdue. Services will also be suspended until full payment is received.
​
4. The client must provide all items necessary for pets to be adequately cared for in the client's absence. (i.e., food, medication, leads, tags, collars, cat litter etc). Should pets require any additional supplies whilst in the care of Walkies, these will be purchased and added to the bill.
​
5. If it is necessary for keys to be picked up or dropped off in order to complete an assignment charges will be applied for each trip.
​
6. The client must provide Walkies with the name and contact number of someone capable of making a decision relating to the pet(s) in an emergency. If the contact is not available Walkies reserves the right to consult with a veterinary surgeon and then make a decision which is in the best interests of the animal.
​
7. The client is responsible for any veterinary bills, no matter how they are incurred, whilst pets are in the care of Walkies.
​
8. Walkies must be alerted to any behavioural problems with their pets at the time of booking. Failure to do so may result in additional charges or cancellation of any future contract.
​
9. Although Walkies holds Public Liability insurance, wherever possible pets should be insured by the client. Walkies reserves the right to refuse a booking for any animal which is not insured.
​
10. Walkies will care for your animal as you would, and whilst we will make every effort to ensure your pet is well looked after in your absence, Walkies cannot be held liable for any loss, injury or death to a pet either inside or outside of the home whilst in our care.
​
DOG WALKING
​
1. Cancellations - for cancellations of walks for a period of 1 week or more one months notice is required. For cancellations of 1 or 2 days walks a weeks notice is required. If the required notice is not given charges will be applied in full for the cancelled period.
​
2. All dogs being exercised must be fully vaccinated and on a regular flea and worm control regime.
​
3. All dogs being walked will undergo a trial period to ensure that they are adequately trained and socialised.
​
4. Walkies reserves the right to cancel the contract at any time & with immediate effect if the dog does not respond well to the walker and/or other dogs.
​
5. All dogs will be exercised on a lead unless prior agreement has been reached with Walkies and a disclaimer form has been signed.
​
6. The walker will apply personal judgment and cut short a walk if necessary because of extreme weather conditions (ie, heat, thunder storms) for the safety of both the dogs and the walker.
​
7. If dogs require a quick towelling off after walks towels must be provided and left by the front door.
COVID 19
It is imperative that we have procedures in place to help minimise the spread of Covid 19. Our training will be provided in a manner that supports social distancing, including avoiding all unnecessary in-person contact with clients, the use of hand sanitiser by humans if equipment needs to be shared and reducing the transmission of the virus from both the dog's fur or equipment.
​
With the uncertainty of Covid 19, we may need to postpone or cancel training, workshops, 121s or special events at short notice. These will be rescheduled when it is safe to do so and in line with current Northern Irish Covid restriction relaxation.
​
We reserve the right to ask anyone with Covid symptoms or those who have been told to self isolate to not attend any training/workshops/special events/classes or 121s. Should anyone attend any of the above with symptoms, they will be asked to leave for the safety of other clients and trainer.
​
We accept no responsibility for anyone who shows symptoms or contracts Covid 19 while attending our training/workshops/special events or 121s. By agreeing to attend all of the above you are forgoing any right to hold us responsible for Covid 19.